How to Write a Perfect Receptionist Resume (Examples Included)

How to Write a Perfect Receptionist Resume (Examples Included)If youve been a receptionist before, you know that this can be a highly demanding position. Youre expected to be sunny, friendly, and able to manage whatever comes your way as you answer phones, greet guests, provide information, manage appointments, etc. You may also be expected to handle any number of tasks throughout the office. Its a role that requires a lot of finesse and people skills, and great organization to boot. As a potential receptionist, you want your resume to make sure that these qualities shine through. googletag.cmd.push(function() googletag.display(div-gpt-ad-1467144145037-0) ) You find receptionists in every industry and just about every company, so lets look at three sample resumes from receptionists in different industries one just starting out in a corporate environment, a legal receptionist, and a medical receptionist. first up is candace, who is seeking a receptionist position to boost herbei admi nistration skills and experience.Download this resume in Microsoft WordCandace Jones 567 Cantwell Avenue, Apt. 4d Pittsburgh, PA 74747 candacejonesemaildomain.comSeeking to support Bryant Financial Management as a receptionist with strong communication and organizational skills.Key skillsInterpersonal skillsProfessional, friendly demeanor on the phone, via email, and in personDependable and punctualCustomer serviceTaking schritte to accomplish what needs to be doneProblem-solving abilitiesOrganizational skillsMultitaskingPrioritizingData entryManaging multi-line phonesAppointment managementTechnical skillsTyping (100 wpm)Microsoft office (outlook, word, excel, powerpoint)ExperienceAdministrative intern August 2015 May 2016 The Daley Company Pittsburgh, PAAnswered phones and greeted guests.Input guests and clients into the building security ordnungsprinzip.Handled filing and records management.Greeted guests and provided information.Cleaned and maintained the reception area.Schedu led appointments for the business development team.Hostess June 2014 August 2015 Martinos Pittsburgh, PAGreeted restaurant patrons at a popular Italian restaurant in downtown Pittsburgh.Managed reservations via the tablee reservation system.Worked with waitstaff to ensure timely seating of customers and ensure a high-quality customer experience.EducationA.S., Business Administration (in progress) Pittsburgh Community CollegeHigh School Diploma, Lehigh Valley Community SchoolCandace wants to make sure that her skills are front and center, so she opts for a mora functional resume, listing her skills first. she doesnt have direct experience as a receptionist yet, but she does have a strong skill base. Here, she breaks them out into categories to show the employer that she is drawing from a well of skills. For her experience, she makes sure that she highlights past positions that have the kinds of skills she would bring to her role as a receptionist the administrative tasks she handled as an intern, and the people/scheduling/customer service skills she learned as a restaurant hostess. If youre working on an entry-level resume (or are trying to break into a new field), your first step should be taking a look at your experience and figuring out what skills you have that can transfer over. You might be surprised at how much indirect experience you already have working for you, even if you havent yet gotten a break in your chosen field.Next is Carl, who works as a medical receptionist.Download this resume in Microsoft WordCarl Swenson 890 Library boulevardpresse Boise, ID 12121 (777) 000-7777 carlswensonemaildomain.comExperienced medical office receptionist with more than 17 years experience in clinical tischsettingsSkilled in optimizing clinic workflows by managing patients flows, physician schedules, and patient appointmentsStrong administrative skills, including inventory management, accounts receivable, and patient records management (especially electronic hea th records)Seeking to take next career step with a highly respected healthcare organization dedicated to producing positive patient outcomes and delivering exceptional customer serviceProfessional ExperienceMedical Receptionist June 2008 Present Marburg Pediatric Clinic Boise, IDReceptionist providing office administration duties in a busy pediatric health clinic.Schedule patient appointments, handle coding fee slips, verify insurance referrals, and collect co-paymentsAnswer telephones, greet patients, enter patient demographics and updated patient information into the databaseDistribute mail and faxes on a daily basisOrganize and maintained a clean, efficient, and confidential work areaSecure the building at the close of each working day and implement security protocolsTrain new employees on office workflows and proceduresMedical Receptionist April 2005 May 2008 Orthopedic Associates of Greater Boise Boise, IDHands-on medical receptionist in an orthopedic clinic in downtown Boise.Implemented new electronic health records (EHR) system as part of orthopedic associates EHR task force.Greeted and registered patients, approximately 30 per dayAnswered phones and directed calls to the correct doctor/personnelConfirmed and verified insurance and copayment informationRequested patients medical recordsChecked patients out to ensure they received the necessary forms and brochures for follow-up careHospital Receptionist March 1999 February 2005 Boise Childrens Hospital Boise, IDFirst point of contact for the pediatric urology department of BCH.Greeted patients and assisted with hospital check-inOrganized and filed patient chartsProcessed patient insurance informationAnswered multi-line phones and assisted callers with any requests or questionsPerformed patient data entry with a sharp attention to detail, accuracy, and confidentialitySchedu led follow-up appointments as directed by medical staffSkills and ExpertiseElectronic health records (EHRS)Insurance payment and billing processesScheduling patient appointmentsEducating patients on follow-up care per their physiciansHandling confidential medical informationCreating a welcoming clinical environment, particularly in a pediatric settingWorking with pediatric patients and their families to help improve patient outcomes and experienceEducationA.S. Medical Transcription Idaho State College, 1999High School Diploma Mountain View High SchoolCarl has a lot of experience in his field, so that is the centerpiece of his resume. He starts off with not an objective, and not just a summary statement, but a summary section that gives bullet points summarizing his strengths and experience. This summary section can be a very handy tool when you want to focus the reader on particular aspects of your experience. It creates a narrative for your resume. The rest of his resume is a stand ard reverse-chronological format, but the summary section up front helps set the tone for what the reader can expect to find in the experience. Notice that Carl doesnt necessarily repeat the same bullets in his experience, but uses different ones to flesh out the strengths and responsibilities he mentions at the start.Our last receptionist is Linda, who works in the legal field. While many of her skills are universal for receptionists and admins, she also works in a field that calls for highly specialized skills.Download this resume in Microsoft WordLinda Parker 333Brandt Street Charlotte, NC 54545 lindaparkeremaildomain.comSkilled, bilingual (english and spanish) legal receptionist with more than 10 years of experience in high-volume law firm environments.ExperienceMorgan Bellows LLP October 2010 Present Legal Receptionist Charlotte, NCDubbed the first line of defense for one of Charlottes largest criminal defense law firms .Greet and direct all clients and guests with a warm, professional demeanor.Assist visiting clients with special requests such as copies, directions, faxes, and scheduling appointments.Answer multi-line phones and direct calls throughout the firm.Work with building management to schedule maintenance.Coordinate delivery of mail and correspondence for 40 attorneys.Order necessary office supplies and maintain office inventory.Proofread letters, pleadings, memos, and other law office documents.Legal Helpline Clinic May 2008 October 2010Receptionist Charlotte, NCReceptionist for a public service legal advisory center.Fielded a high volume of incoming calls on a multi-line phone system.Transcribed and relayed phone messages for eight attorneys and twenty support staff members.Managed heavy walk-in traffic and coordinated office visits and meetings.Maintained a courteous and professional demeanor at all times in a high stress envi ronment.Organized and coordinated incoming and outgoing mail and package deliveries.Provided administrative support as needed for attorneys and legal staff.The Law Office of Regina Ginsburg January 2006 May 2008Legal Assistant Charlotte, NCProvided administrative support for an attorney in private practice, plus a legal staff of four.Translated forms and documents for bilingual clients.Filed all legal paperwork.Drafted office correspondence (memos, emails, reminders, and notifications)Processed incoming phone calls and directed them appropriately to staff.SkillsTyping (80 wpm) and data entryFile maintenanceProviding high-quality, confidential client and customer serviceProofreading and editingCommunicating with clients, attorneys, and guestsBilingual writing and speaking (spanish/english)EducationA.S., Business Administration North Carolina College, Charlotte, NC 2010High School Diploma Black Mountain High School Asheville, NC 2005While Linda is a receptionist like the others, her day-to-day is quite different from candace and carls, which is a testament to how diverse the receptionist field can be. If youre specializing in a particular field (legal, medical, business, etc.), its important to make sure that your resume emphasizes the industry-specific needs as well as your general skills. in lindas case, that means emphasizing things like client confidentiality and processing legal records. It also means taking every opportunity to underline her experience in the field, which she does in her brief summary statement/headline and the brief synopsis she gives for each role under experience.I know youve likely heard this from us before, but its so important to make sure that your resume reflects not only you, but the job you want to get. Whenever possible, that means tailoring the bullets and skills for an exact job description. At the very least, it means adapting your resume for the industry to show that you have the necessary and specific skill sets to get the job done.Looking for a job as a receptionist? Look no further TheJobNetwork has you covered. Check out the following links for receptionist listings all over the country, or search for your specific area.Find a job as a receptionistFind a job as a medical receptionistFind a job as a legal receptionistWant more resume samples? 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