Sunday, March 15, 2020

How to Write a Perfect Receptionist Resume (Examples Included)

How to Write a Perfect Receptionist Resume (Examples Included)If youve been a receptionist before, you know that this can be a highly demanding position. Youre expected to be sunny, friendly, and able to manage whatever comes your way as you answer phones, greet guests, provide information, manage appointments, etc. You may also be expected to handle any number of tasks throughout the office. Its a role that requires a lot of finesse and people skills, and great organization to boot. As a potential receptionist, you want your resume to make sure that these qualities shine through. googletag.cmd.push(function() googletag.display(div-gpt-ad-1467144145037-0) ) You find receptionists in every industry and just about every company, so lets look at three sample resumes from receptionists in different industries one just starting out in a corporate environment, a legal receptionist, and a medical receptionist. first up is candace, who is seeking a receptionist position to boost herbei admi nistration skills and experience.Download this resume in Microsoft WordCandace Jones 567 Cantwell Avenue, Apt. 4d Pittsburgh, PA 74747 candacejonesemaildomain.comSeeking to support Bryant Financial Management as a receptionist with strong communication and organizational skills.Key skillsInterpersonal skillsProfessional, friendly demeanor on the phone, via email, and in personDependable and punctualCustomer serviceTaking schritte to accomplish what needs to be doneProblem-solving abilitiesOrganizational skillsMultitaskingPrioritizingData entryManaging multi-line phonesAppointment managementTechnical skillsTyping (100 wpm)Microsoft office (outlook, word, excel, powerpoint)ExperienceAdministrative intern August 2015 May 2016 The Daley Company Pittsburgh, PAAnswered phones and greeted guests.Input guests and clients into the building security ordnungsprinzip.Handled filing and records management.Greeted guests and provided information.Cleaned and maintained the reception area.Schedu led appointments for the business development team.Hostess June 2014 August 2015 Martinos Pittsburgh, PAGreeted restaurant patrons at a popular Italian restaurant in downtown Pittsburgh.Managed reservations via the tablee reservation system.Worked with waitstaff to ensure timely seating of customers and ensure a high-quality customer experience.EducationA.S., Business Administration (in progress) Pittsburgh Community CollegeHigh School Diploma, Lehigh Valley Community SchoolCandace wants to make sure that her skills are front and center, so she opts for a mora functional resume, listing her skills first. she doesnt have direct experience as a receptionist yet, but she does have a strong skill base. Here, she breaks them out into categories to show the employer that she is drawing from a well of skills. For her experience, she makes sure that she highlights past positions that have the kinds of skills she would bring to her role as a receptionist the administrative tasks she handled as an intern, and the people/scheduling/customer service skills she learned as a restaurant hostess. If youre working on an entry-level resume (or are trying to break into a new field), your first step should be taking a look at your experience and figuring out what skills you have that can transfer over. You might be surprised at how much indirect experience you already have working for you, even if you havent yet gotten a break in your chosen field.Next is Carl, who works as a medical receptionist.Download this resume in Microsoft WordCarl Swenson 890 Library boulevardpresse Boise, ID 12121 (777) 000-7777 carlswensonemaildomain.comExperienced medical office receptionist with more than 17 years experience in clinical tischsettingsSkilled in optimizing clinic workflows by managing patients flows, physician schedules, and patient appointmentsStrong administrative skills, including inventory management, accounts receivable, and patient records management (especially electronic hea th records)Seeking to take next career step with a highly respected healthcare organization dedicated to producing positive patient outcomes and delivering exceptional customer serviceProfessional ExperienceMedical Receptionist June 2008 Present Marburg Pediatric Clinic Boise, IDReceptionist providing office administration duties in a busy pediatric health clinic.Schedule patient appointments, handle coding fee slips, verify insurance referrals, and collect co-paymentsAnswer telephones, greet patients, enter patient demographics and updated patient information into the databaseDistribute mail and faxes on a daily basisOrganize and maintained a clean, efficient, and confidential work areaSecure the building at the close of each working day and implement security protocolsTrain new employees on office workflows and proceduresMedical Receptionist April 2005 May 2008 Orthopedic Associates of Greater Boise Boise, IDHands-on medical receptionist in an orthopedic clinic in downtown Boise.Implemented new electronic health records (EHR) system as part of orthopedic associates EHR task force.Greeted and registered patients, approximately 30 per dayAnswered phones and directed calls to the correct doctor/personnelConfirmed and verified insurance and copayment informationRequested patients medical recordsChecked patients out to ensure they received the necessary forms and brochures for follow-up careHospital Receptionist March 1999 February 2005 Boise Childrens Hospital Boise, IDFirst point of contact for the pediatric urology department of BCH.Greeted patients and assisted with hospital check-inOrganized and filed patient chartsProcessed patient insurance informationAnswered multi-line phones and assisted callers with any requests or questionsPerformed patient data entry with a sharp attention to detail, accuracy, and confidentialitySchedu led follow-up appointments as directed by medical staffSkills and ExpertiseElectronic health records (EHRS)Insurance payment and billing processesScheduling patient appointmentsEducating patients on follow-up care per their physiciansHandling confidential medical informationCreating a welcoming clinical environment, particularly in a pediatric settingWorking with pediatric patients and their families to help improve patient outcomes and experienceEducationA.S. Medical Transcription Idaho State College, 1999High School Diploma Mountain View High SchoolCarl has a lot of experience in his field, so that is the centerpiece of his resume. He starts off with not an objective, and not just a summary statement, but a summary section that gives bullet points summarizing his strengths and experience. This summary section can be a very handy tool when you want to focus the reader on particular aspects of your experience. It creates a narrative for your resume. The rest of his resume is a stand ard reverse-chronological format, but the summary section up front helps set the tone for what the reader can expect to find in the experience. Notice that Carl doesnt necessarily repeat the same bullets in his experience, but uses different ones to flesh out the strengths and responsibilities he mentions at the start.Our last receptionist is Linda, who works in the legal field. While many of her skills are universal for receptionists and admins, she also works in a field that calls for highly specialized skills.Download this resume in Microsoft WordLinda Parker 333Brandt Street Charlotte, NC 54545 lindaparkeremaildomain.comSkilled, bilingual (english and spanish) legal receptionist with more than 10 years of experience in high-volume law firm environments.ExperienceMorgan Bellows LLP October 2010 Present Legal Receptionist Charlotte, NCDubbed the first line of defense for one of Charlottes largest criminal defense law firms .Greet and direct all clients and guests with a warm, professional demeanor.Assist visiting clients with special requests such as copies, directions, faxes, and scheduling appointments.Answer multi-line phones and direct calls throughout the firm.Work with building management to schedule maintenance.Coordinate delivery of mail and correspondence for 40 attorneys.Order necessary office supplies and maintain office inventory.Proofread letters, pleadings, memos, and other law office documents.Legal Helpline Clinic May 2008 October 2010Receptionist Charlotte, NCReceptionist for a public service legal advisory center.Fielded a high volume of incoming calls on a multi-line phone system.Transcribed and relayed phone messages for eight attorneys and twenty support staff members.Managed heavy walk-in traffic and coordinated office visits and meetings.Maintained a courteous and professional demeanor at all times in a high stress envi ronment.Organized and coordinated incoming and outgoing mail and package deliveries.Provided administrative support as needed for attorneys and legal staff.The Law Office of Regina Ginsburg January 2006 May 2008Legal Assistant Charlotte, NCProvided administrative support for an attorney in private practice, plus a legal staff of four.Translated forms and documents for bilingual clients.Filed all legal paperwork.Drafted office correspondence (memos, emails, reminders, and notifications)Processed incoming phone calls and directed them appropriately to staff.SkillsTyping (80 wpm) and data entryFile maintenanceProviding high-quality, confidential client and customer serviceProofreading and editingCommunicating with clients, attorneys, and guestsBilingual writing and speaking (spanish/english)EducationA.S., Business Administration North Carolina College, Charlotte, NC 2010High School Diploma Black Mountain High School Asheville, NC 2005While Linda is a receptionist like the others, her day-to-day is quite different from candace and carls, which is a testament to how diverse the receptionist field can be. If youre specializing in a particular field (legal, medical, business, etc.), its important to make sure that your resume emphasizes the industry-specific needs as well as your general skills. in lindas case, that means emphasizing things like client confidentiality and processing legal records. It also means taking every opportunity to underline her experience in the field, which she does in her brief summary statement/headline and the brief synopsis she gives for each role under experience.I know youve likely heard this from us before, but its so important to make sure that your resume reflects not only you, but the job you want to get. Whenever possible, that means tailoring the bullets and skills for an exact job description. At the very least, it means adapting your resume for the industry to show that you have the necessary and specific skill sets to get the job done.Looking for a job as a receptionist? Look no further TheJobNetwork has you covered. Check out the following links for receptionist listings all over the country, or search for your specific area.Find a job as a receptionistFind a job as a medical receptionistFind a job as a legal receptionistWant more resume samples? 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Tuesday, March 10, 2020

Top 5 Work Mistakes To Avoid In The New Year

Top 5 Work Mistakes To Avoid In The New Year No one is perfect. But from early in your career up through the C suite, you need to avoid these mistakes to ensure upward mobility. So take a hard look at these five blunders, and make a pledge to avoid making these errors in the new year and beyond.1. Being unresponsive.There is a happy medium between being someone who responds to an email within 30 secondshow odd you werent busy doing your workand someone who never seems to respond within a timely period. If it is not urgent, 24 hours is a good goal for a response. Longer is acceptable on the weekends and breaks. You never want to hear someone say, She never answers emails or texts. Soon they will stop asking for your input, and then you are through.A paper from researchers at the University of Southern Californias Viterbi School of Engineering found that the fruchtwein common email response time is two minutes. Half of responders in this study responded in just under an hour. About 90 percent of people who were going to respond did so within a day or two, according to Fast Company.2. Avoiding social contact.You may not want to have everyone gather at your desk for coffee each morning and stop by throughout the day for a gossip break.If you do, you may be seen as the social chairperson and not the talented team member or leader. You may, at times, really need to skip the group outing at lunch to the new BBQ place up the street...but at the saatkorn time, you do not want to stay at your desk every day from the opening bell to lights out without any small talk.In a new study from the Pew Research Center, 87 percent of the respondents say men and women express their feelings differently. That leaves a lot of room for misinterpretation. What you see as industriousness, others may see as a signal of aggressive disdain. So try to occasionally join in the impromptu karaoke battle at the office so everyone considers you a team player.3. Being completely disorganized.Years ago I worked with someone at a large daily newspaper who kept piles of newspapers, papers, files and notes surrounding his desk from the floor to about waist high. This kind of chaos does not inspire confidence in your leadership or organizational abilities. You do not have to use spray cleaner on your work space every night before leaving, but you do want to have a semblance of order.Keep your work area bright and uncluttered to ensure its a productive environment a tidy house is a tidy mind. Everything in our design space is always filed away immaculately at the end of every month, because if theres clutter you cant be productive, Kelly Hoppen of Dragons Den tells The Guardian.4. Bringing drama to work. Yes, I have gone into the bathroom to cry at work, more than a few times at a few different jobs. But you have to separate work and life during work hours. No fighting with your roommate, family, children, significant others or friends on the phone, by text or in any form that is visible during work hours. Unless there is a serious problem that your manager or team needs to knowyou are being stalked, harassed or fear for your safety in some waykeep it calm. There is no Take Your Drama To Work Day for a reason.5. Not learning from your mistakes.Maybe its a tad redundant to include a mistake about making mistakes, but you have to honestly look at your own track record to see how to avoid similar bumps that you have created or contributed to along your career path. Know Your History is No. 1 of the 9 Leadership Power Tools for a reason. Be honest with yourself and you can create the future of your choice, says Gloria Feldt, co-founder and president of Take The Lead.You know, of course, not to do anything illegal or immoral at work, because those are mistakes that will get you fired or worse. Just avoid these missteps so your climb up the ladder goes as smoothly as possible.--Michele Weldon is an author, journalist and editorial director of Take The Lead. Her m ost recent book is Escape Points A Memoir.

Thursday, March 5, 2020

The Idiots Guide to Personal Assistant Resume Revealed

The Idiots Guide to Personal Assistant Resume Revealed The discipline of personal assistants and secretarial positions are rather competitive so it is essential that you provide all qualifications which are linked to the position accessible, all types of education whether its an associate degree or a bachelors, and all several kinds of earlier work experience in the area. Below you will discover the top skills needed to fulfill an administrative position. Irrespective of your employment preference, you will need to prepare a strong resume to find the job that you desire. Fitness and individual trainers require certification for a minimum, and lots of them have bachelors degrees in fitness-related fields, even though a degree isnt a firm requirement. The Death of Personal Assistant Resume Our resume builder makes it simple to create a well-written resume in a couple of minutes. The content of your resume have to be relevant to the job which you are applying for. There are just two forms of resumes. Your resume should always fit your personal work history and the demands of the job for which youre applying. When you determine the skills you need to concentrate on, do a bit of research and see whether they line up with job requirements listed for the positions youre seeking. Resumes are some of the the most critical tools to aid you in finding that occupation. If you wish to get hired as a personal assistant, youre require experience, very good references, and a good, professional resume. If you are thinking about hiring a personal assistant, you ought to know the qualities to seek. A personal assistant enables the manager to work effectively by managing administrative and secretarial duties. As an example, not every personal assistant is prepared to clean out a basement or take your children to school. Heres What I Know About Personal Assistant Resume The Career Objective is intended to provide the hiring manager a reason to carry on reading you r resume. To find out more on what it requires to be a Personal Assistant, have a look at our complete Personal Assistant Job Description. The FabJob Guide to Become a Celebrity Personal Assistant contains a number of the very best business advice you might get from different sources, plus a whole lot more. Hiring managers will surely be impressed with somebody who isnt just there to do the recommended duties and not anything more. Celebrity assistants get to go through the lives of the wealthy and famous. Always, your work is to create your managers job simpler and simpler, and that might call for a lot of behind-the-scenes problem-solving. Clearly you should have done a better than average job in their opinion.